Harbour Heights Hotel - Poole

ex. FJB Collection - Harbour Heights

Haven Road 73, Poole, United Kingdom, BH137LW  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Harbour Heights Hotel - Poole

Wi-Fi
Parking

GBP 10 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Swimming pool
Spa and relaxation

Jacuzzi

Laundry

Overview

The spectacular 4-star Harbour Heights Hotel offers quick access to Bournemouth International Centre, Shell Bay and Poole Harbour. Founded in 1924, the hotel underwent a renovation in 2005.

Offering tranquil setting in Poole just near a ferry port, Harbour Heights Hotel overlooks Poole Harbour. A museum, a castle and a lighthouse as well as parks and hills are in a short distance from the property.

Set next to restaurants and an oceanarium, this hotel also offers loungers, a swimming pool and a golf course on site.

Bournemouth International airport can be reached in 15 minutes by car from Harbour Heights Hotel.

Rooms

There are 38 guestrooms featuring double room and deluxe room equipped with high-speed internet, a personal computer, central heating, pay television and a work desk. The guestrooms afford a superb view of the sea. Room facilities include private bathrooms with a hairdryer, complimentary toiletries and a shower as well as classical bespoke furniture.

Eat & Drink

Breakfast is available from 07:00 till 09:00. Guests can enjoy creative meals of regional cuisine at the hotel’s restaurant. The hotel’s luxury Lively bar welcomes guests for relaxing drinks. Terrace Bar at The Sandbanks and Jazz Cafe are situated in a beach area, about 500 meters from the venue.

Services

There are bicycle rentals available on site.

Relax

Parents will find babysitting and cots for their children on-site. The hotel provides canoeing, sailing and windsurfing for an active pastime.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 10 per day.

Number of floors:   4.  Number of rooms:   38.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • Souvenir shop
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Wind surfing
  • Canoeing
  • Sailing
  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Paid babysitting/ Child services

Leisure facilities

  • Swimming pool
  • Jacuzzi

Room view

  • Harbor view

Room facilities

  • In-room air conditioning
  • Individual heating
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 3 may stay at the price of GBP 5 per person per night in an extra bed. 

How to reach hotel

hotel Harbour Heights Hotel - Poole Poole location
Show big map »

Hotel Address:

Haven Road 73, Poole, United Kingdom, BH137LW

Get directions
City Center
  • Poole
    4.2 km
Airports
  • Bus stop
    3.2 km
Restaurants
  • Jazz Cafe (cuisine: Contemporary, European, British)
    500 m
  • Terrace Bar at The Sandbanks
    480 m
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    4
  • Number of rooms:
    38

Hotel Awards

UKHOTEL AWARDSRecommendedPooleHarbour Heights Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

Harbour Heights Hotel photos Exterior
Guest Room
Harbor view
  • Room size:

    24 m²

  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 1 Double bed and 1 Single bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Private bathroom
    • Bathtub
    • + More
  • General:Free internet access
  • Terrace
  • Balcony
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bathroom for disabled
  • Jacuzzi
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Room Description:

Non Refundable DOUBLE STANDARD

Deluxe Room
  • Room size:

    42 m²

  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices

Harbour Heights Hotel Location

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  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
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What's nearby

Tourist attractions

Popular areas

  • Sandbanks2.2 km

Places of interest

  • Poole Magistrates Court3.2 km
  • Parkstone Trades & Labour Club3.5 km
  • Sea View3.7 km
  • Signpost3.8 km

Convention centers

  • The Lighthouse3.9 km

Sport related

  • Fishing Trips3.8 km

Amusement

  • Bowlplex Bowling Centres3.0 km
  • Mr Kyps3.1 km
  • BowlPlex3.1 km
  • Gus Gorilla's Playground3.2 km

Monuments and Landmarks

  • Brownsea Castle2.3 km

Museums

  • Branksome Dorset Provincial Masonic Museum3.1 km
  • Life Boat Museum3.8 km

Parks

  • Brownsea Island Nature Reserve2.2 km
  • Baiter3.2 km

Arboretum, Green spaces, Zoos

  • Studland beach and Nature Reserve2.9 km

Theaters

  • Lighthouse3.8 km

Local attractions

  • Shell Bay2.8 km
    Ferry Rd, Studland
  • Sandbanks3.5 km
    PooleEngland
  • Eileen Soper's Illustrated World4.1 km
    The Swan. Old Orchard, Poole
  • Studland beach and Nature Reserve3.0 km
    Ferry Road, Studland, Poole
  • Bournemouth Beach3.9 km
    BournemouthEngland

Near the hotel

  • Compton Acres800 m
    164 Canford Cliffs Road, Poole

    Restaurants nearby

    • Jazz Cafe500 m

      Address: 28 Shore Road
      Phone: +44 (0)1202 708 346

      Cuisine: Contemporary, European, British
      Price Range: GBP 13 - GBP 25

    • Sandbanks Brasserie at The Sandbanks540 m

      Address: 15 Banks Road, Sandbanks
      Phone: 01202 708621

      56% likes this, based on 48 reviews
      Cuisine: English
      Price Range: GBP 11 - GBP 36

    • New Beehive Hotel730 m

      Address: 53 Cliff Drive

      Cuisine: International

    • Terrace Bar at The Sandbanks480 m

      Address: 15 Banks Road
      Phone: 01202 707377

    • Harbar Restaurant, Harbour Heights Hotel700 m

      Address: Haven Road
      Phone: 0845 337 1550

      65% likes this, based on 108 reviews
      Cuisine: European

    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of floors:
      4
    • Number of rooms:
      38

    Hotel Awards

    UKHOTEL AWARDSRecommendedPooleHarbour Heights Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in United Kingdom

    Use Badge

    Hotels nearby

    Harbour Heights Hotel Reviews

    Guest reviews are submitted by our customers after their stay at Harbour Heights Hotel

    Average guest rating

    7.6out of 10
    Fabulous
    Based on 130 reviews

    Rating by category:

    Rooms
    8.0
    Value
    9.0

    Guest reviews

    • Single
      7.0

      The location and views from the sea facing room. The service was sound, as experienced at the other FJB hotels.

      A small but important inaccuracy in the dining times but the problem was corrected. The room was a tad on the 'cosy' side.

    • Older travelers
      7.4

      we enjoyed the ambience of harbour heights. very relaxing. just what we were looking for.

    • Older travelers
      8.2

      Terrace with views were beautiful.

      Bit stingy with complimentary toiletries. No shampoos, no shower caps.

    • Older travelers
      10.0

      Excellent room, excellent food and excellent staff.

    • Older travelers
      8.2

      Relaxing location and superb setting

    • Older travelers
      5.8

      The location and views

      Having paid a pricey room rate we were very disappointed to be allocated a room with no sea view despite requesting this and even more disappointed that there was a noisy air conditioning unit fitted to the wall outside our room window which made sleeping almost impossible. I complained to the night desk and the unit was switched off. We were moved to a room with a sea view for our second night which was an improvement. We would stay here again but only if we had a guarantee of a sea view room as this is the best feature of the hotel and these are the best rooms. Service in the restaurant/bar not what I would expect from a hotel charging the room rates charged here.We seemed to be ignored at times and had to seek out service. Finally, I could not help overhearing a conversation between staff at reception when checking out mentioning a wedding party staying for the same nights as us had been granted free rooms for the first night of our stay and a reduced room rate for the second night. Explains some of the service issues and why we could not get the sea view room we requested despite having actually paid to stay there. I know these types of commercial decisions are taken but please don't talk about them in front of other paying guests. If considering staying again I would check first if any private functions are being held during my stay.

    • Older travelers
      6.4

      The view from the hotel balcony and restaurant was spectacular. The food was well prepared and served with good attention to guests' requirements. It was a pity that other services did not match-up to the meal experience. (see below)

      There appeared to be a lack of staff available at the time to take our orders for the meal. Had to seek out a staff member to ask for the menus and again search to get someone to take our orders. We had booked a table for 11 people for 7pm (only 10 turned up) and although there was a slight delay on our part, in sitting down at 8pm, I expected a little more attention than we got, bearing in mind the number in our party.

    • Older travelers
      7.4

      We were very lucky to have lovely weather, we had Dinner on the Terrace over looking the Sea with Live lounge style music - magical.Very good Bath sheets, very soft. Good quiet Air conditioning.

      Like any Hotel in a Beautiful position with glourious weather the staff struggled to cope at times.

    • Older travelers
      9.6

      The ambiance and setting are idea for a romantic luxury weekend, food and staff are wonderful and attentive. Up-graded to Harbour view which was well worth the extra charge.

    • Older travelers
      7.4

      The location with stunning views over Pool Harbour and Sandbanks. The room was spacious, comfortable and well equipped. Lovely big comfy bed.

      We were a little disappointed that all of the indoor lounge area, except for one sofa, was closed off for a private function. There was nowhere else inside for us to sit and we didn't actually see anyone occupying the reserved space whilst we were there which was a bit annoying. However, we found a sheltered spot outside and enjoyed the magnificent views from there.

    • Single
      7.0

      The stunning veiw from the terrace over Poole Harbour

    • Older travelers
      9.2

      My wife and I found it a good location to recapture a slice of our youth as we visited several places with strong memoriesf or us. It was handy for Bournemouth, Poole and the Isle of Purbeck by car or even by public transport and foot with a little bit of fortitude and planning. So town, country or seaside the Harbour Heights is a handy hotel. The staff were helpful and the views and local walks were excellent. The hotel staff gave the whole hotel a warm feel not at all impersonal.

      The summertime prices might stretch our budget but we we happy with the winter time rates and the weather was good.

    • Older travelers
      8.2

      stunning views from most areas over looking poole harbour

    • Older travelers
      7.0

      A good location, tasty breakfast and pleasant and courteous staff.

      Car parking is tight. Our room was very noisy - due to a nearby a/c unit and paper thin walls. We could hear the people in the room next door quite clearly.

    • Older travelers
      9.2

      Very roomy and well equipped suite. High quality food, both lunch and dinner. Wiater service very professional ie. attentive but not obtrusive. Splendid location with stunning views. Very pleasant reception staff both at arrival and departure.

    How to reach hotel

    hotel Harbour Heights Hotel - Poole Poole location
    Show big map »

    Hotel Address:

    Haven Road 73, Poole, United Kingdom, BH137LW

    Get directions
    City Center
    • Poole
      4.2 km
    Airports
    • Bus stop
      3.2 km
    Restaurants
    • Jazz Cafe (cuisine: Contemporary, European, British)
      500 m
    • Terrace Bar at The Sandbanks
      480 m
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  11 am
    • Number of floors:
      4
    • Number of rooms:
      38

    Hotel Awards

    UKHOTEL AWARDSRecommendedPooleHarbour Heights Hotel

    According to guest reviews, the hotel has been rated as
    Best Luxury Hotels in United Kingdom

    Use Badge